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How do I return an item?
Only items that have been purchased from this website can be returned according to the following policy. Every product is satisfaction guaranteed or you may return it for a return of the item price (not including shipping).
Customers will be responsible for all shipping costs unless the product(s) received was damaged.
All returns must be sent back within 35 days of the invoice date.
Any returns received within a 90 day period, must be an exchange only.
All other returns will be sent back to the customer.
All returns MUST be in saleable condition and include its original packaging with tags attached.
Please send all returns or exchanges to Carlos Bakery C/O Merchandising 631 Grove Street St, Jersey City NJ 07310 ATTN Returns.
For further instructions please send an e-mail to returns@carlosbakery.com. Please allow 24-48 hours for us to respond to your inquiry. Thank you!
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